Scammers can also ask for sensitive data like your password (or to achieve remote use of your device)—items copyright's customer service group would get more info never ever do.[six] X exploration resource
copyright has loads of end users, so their customer aid crew gets plenty of inquiries on a daily basis. it'd take a while for them to respond, so Wait and see. In brief, Examine the awareness foundation initial, give them the data they will need, and Wait and see should you’re waiting for a response from copyright.
The User settlement specifies the 1st approach to Get hold of need to be with the assistance.copyright.com System. This really is finest for basic concerns and opinions.
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The reason for not releasing this information publically was dealt with in January 2015 by Charlie Lee inside a BitcoinTalk Discussion board thread in which he mentioned:
You may also use the online Get hold of sort and select “Account Compromised” through the best down-down menu, then fill in the shape to notify copyright assist.[9] X Research source
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In exceptionally unusual cases, and entirely when mandated by legal obligations, copyright might restrict or “freeze” customer funds on their own platform. This occurs only below the next situation:
transform your on the web banking password, especially if it was the exact same password utilized for the copyright account.
details provided by or as a result of this Site will not be intended to be, nor need to it be construed or utilised as, expenditure, tax or legal suggestions, and isn't a advice to acquire, offer or hold any desire in any copyright. Decisions determined by the written content supplied by or by This page are your sole obligation.
copyright Help: copyright’s assistance page presents in depth info on many matters, which includes controlling your account, introducing payment methods, and detecting fraud or suspicious exercise.
“The explanation why we don’t publicize our true address is for the precise reason stated in this thread. Like someone reported, banking institutions and jewelry retailers have been robbed for just a large amount a lot less money. We have carried out stability actions (cold storage, essential splitting, ninja guards, etcetera.) to circumvent rogue employees and armed gunmen from thieving the bitcoin we have saved for our buyers, but people don’t realize that.